Privacy Policy

Privacy Policy

Welcome to Umisum Atelier. We respect and prioritise your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website or place an order with us. By accessing and using our website, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy and our Terms of Use.
1. Data Collection

We collect personal information directly from you when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions or surveys

The data we may collect includes:

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • IP address and device/browser information
  • Payment information (processed securely via third-party gateways)

We use your personal data to:

  • Process and deliver your orders
  • Create and manage your user account
  • Provide customer support
  • Send updates and promotional material (with your consent)
  • Analyse data to enhance our services and user experience
  • Meet legal and regulatory requirements
We retain your data only for as long as necessary to fulfil the purposes listed above or as required by law. Once no longer needed, your data is securely deleted.
Your personal data is handled with absolute confidentiality and is used exclusively for a secure and seamless order and delivery process. Our systems are built to ensure data protection at every step.

We do not sell or rent your personal information to unaffiliated third parties.
However, we may share your data with trusted third-party service providers or Umisum Atelier affiliates who help us:

  • Deliver your orders
  • Process payments
  • Provide technical and marketing support

All such parties are contractually obligated to protect your data and are prohibited from using it for any unauthorised purpose.

You have the right to:
  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, where legally applicable
  • Withdraw consent for marketing communications at any time

To exercise your rights, please email us at:

With your consent, we may use your information to send promotional emails about:
  • New arrivals
  • Exclusive offers
  • Sales events

You can opt out of these communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

For any queries or concerns regarding our Privacy Policy, feel free to Contact Us.